Originally a far price for an average product. But higher end price product a bit disappointing for quality. Had to send of for replacement pieces. Replacements arrived and were incorrect so had to send of for new pieces again. Also told the wrong pieces would be collected, four weeks on they are still in the way.
After purchasing the product, the delivery was very quick. My husband did have trouble putting the furniture together. The allen key which comes with the product was no good, so he brought a different one home from work, which worked a lot better. The bench and one of the chairs and table went together ok. But the other chair was all bent and wouldnt go together without wobbling. So I rang and the lady on the phone was very nice and helpful, and sorted me out with a new seat, which arrived the day after. The furniture is now in my garden looking very nice!!
Pleased with purchase, good value as was reduced in price when bought. Looks good and is comfortable and have actually had some sunny days to sit out! Assembly relatively straight forward and could have used allen keys supplied but was relieved to find I had the correct allen bit in my electric screwdriver kit which made the job a lot easier.
Assembly of this set was a nightmare but once we finally got it all together we were happy with it. We brought this at a reduced price which we thought was a fair considering the hassle of putting it together. We only put the cushions on it when we are going to use it. We keep it covered when we are not using it so it still looks brand new.
After reading rave reviews about this set I've got to be honest I was quite disappointed when it came. My husband put it all together very quickly so not sure why people saying it takes ages. BUT both chairs had really wonky legs as in 3 were on the ground & 1 was literally 2" off the ground. The other chair was the same. He had to swap them around & re make them & try to twist them slightly. The table is nice, the set is ok , we wanted it to add to our Argos Bali rattan set which in my opinion is far superior to this (but to be fair the Bali is more expensive)
Great product. Comfy and looks nice. Fairly easy to put together, though a few of the holes needed some assistance to line up!
Yes, I recommend this product.
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Review 9 for Wilko Rattan Lounge Set
Posted07 June 2013
Ease of use
God. gave up today trying to put this together, half the holes don't line up, wish i had rea dlast review before buying but it now lying out back with cover over it and maybe we will get back to it before winter roles in. woulnd't recommed it for people with short tempers. not sure how to rate it as can't imagine it ever been bult.
after 3 days of perseverance i finally get it together - the holes where not in line and the alen key did not have enough room for a good leveridge - it nearly went back on a couple of occasions, however now pleased with it, the only downfall so far - is that it has rained once on it once and the seat pads are starting no go white